Shipping Policy:
DiscountMountainSoftware.com ships packages every business day (Monday
through Friday), and delivery times are also based on business days. Saturday
delivery is an option but you must select Next Day Air Early Am and in the
comment section write Saturday delivery. This shipping method can only be
selected on Friday, and some locations cannot accept Saturday delivery. Most orders received before 3:30 pm (MST) will be sent
the same day. However, we can make exceptions-if you need your product
shipped after 3:30 pm (MST), please call us to confirm we can ship out your
order. Alaska and Hawaii still receive Free Ground shipping-not just the
continental United States.
Corporate Net 30 Terms Policy:
We now accept Net 30 Terms from businesses under these conditions:
1. Your company has been in business for at least 2 years.
2. You are in good terms with Dun & Bradstreet, Inc.
3. You are in good standing with your Financial Institution.
Please send the required documentation to:
sales@discountmountainsoftware.com
Credit Card Policy:
DiscountMountainSoftware.com will not charge your credit card until your order
has been shipped. Please try to provide us with the billing address on
file with your credit card. If the information we receive does not match
what the bank has on file for the credit card, we may have to contact the
issuing bank to verify your order. This could delay the processing of your
order.
Privacy Policy:
DiscountMountainSoftware.com does not sell your information to marketers or any
third parties under any circumstances! Your information is collected for
the sole purpose of processing your order. DiscountMountainSoftware.com
keeps your information safe and secure by using a Yahoo Store platform which
requires DiscountMountainSoftware.com to adhere to the strict "Yahoo! Privacy
Policy." Yahoo follows the industry best practices for keeping your
information safe and secure. Also, this web site contains links to other
sites. Please be aware that we are not responsible for the content or privacy
practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that
collects personally identifiable information.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
Product Availability Policy:
Most of DiscountMountainSoftware.com's products will ship the same business
day, but there are occasional exceptions. Because of changes in the
market, products may not always be in stock or available.
DiscountMountainSoftware.com does it's best to update the website as to current
availability and estimated arrival dates. Some items may require a few
extra days to get to our warehouse before they can be shipped to you.
Please keep in mind our discounted pricing is hopefully worth the wait. In
some limited cases, DiscountMountainSoftware.com may substitute the item you
ordered with an equivalent or greater item. Prices and availability are subject
to change at anytime.
International Order Policy:
DiscountMountainSoftware.com recommends using
www.myus.com which accepts most payment methods including international credit cards, has
discounted shipping rates, and delivers your packages in 1-4 days. Please
click on the links for more information.
Otherwise , for international orders, DiscountMountainSoftware.com accepts bank to bank
wire transfers as a payment option. Please contact
Sales@DiscountMountainSoftware.com for more information. Please
provide your shipping address and the item or items you are interested in
buying.
Software Return Policy:
Please print out our Return
Form:
Click here for return form
Please return the completed form with your software.
Please use your order number as your "RMA" number.
DiscountMountainSoftware.com
accepts returns of unopened software as long as the product is returned within
30 days of the purchase date. The software must be in the original condition and
must not be damaged. The software must include the product key codes.
The key codes cannot be used or activated.
DiscountMountainSoftware.com charges a 3%
processing fee on all returns.
Software that has been opened may be
eligible for a return at our discretion. Software that has been damaged or
tampered with will be denied a return. Also, Please keep in mind that once
software has been installed and activated on your computer, a unique digital
signature has been created between the software and your hardware and cannot be
resold or undone.
